Branche: Technical Services

Integrating artificial intelligence (AI) into workplace processes promises significant efficiency gains, yet organizations face numerous ethical challenges that stakeholders are often initially unaware of—from opacity in decision-making to algorithmic bias and premature automation risks. This paper presents the design and validation of tachAId, an interactive advisory tool aimed at embedding human-centered ethical considerations into the development of AI solutions. It reports on a validation study conducted across two distinct industrial AI applications with varying AI maturity. tachAId successfully directs attention to critical ethical considerations across the AI solution lifecycle that might be overlooked in technically-focused development. However, the findings also reveal a central tension: while effective in raising awareness, the tool’s non-linear design creates significant usability challenges, indicating a user preference for more structured, linear guidance, especially ...

The digital transformation of healthcare results in lasting changes in speech therapy. Smart technologies and artificial intelligence (AI) are creating new opportunities to ensure therapy quality, address care bottlenecks, and actively involve patients in exercise processes. At the same time, these developments are expanding the role of speech therapists, who increasingly use digital systems as supportive tools in addition to their core therapeutic tasks. Based on a feasibility study of the AI-supported application ISi-Speech-Sprechen in a real-world setting of complex Parkinson's therapy (PKT), this article outlines the key challenges associated with implementing smart technologies.

Targeted ergonomic design of workplaces and processes can counteract the challenges of manual assembly and improve working conditions. However, current expert ergonomics assessments are time-consuming and resource-intensive. This article presents an automated assessment method based on the Rapid Upper Limb Assessment (RULA). Results from a laboratory study within an assembly scenario are consistent with expert evaluations.

The work system is the key unit of analysis within the discipline of human factors/ergonomics (HFE); it is also considered a fundamental element for value creation within other domains. Its concept is based on sociotechnical systems theory and, within HFE, it conveys a distinctly human-centered perspective. So far, work system models have focused on one or several people working within a defined setting as the only (intelligent) actors within the system. The introduction of generative artificial intelligence (genAI) into work systems, particularly as an intelligent and autonomous actor (agent) with potentially specific social abilities and personality traits, calls for reconceptualization. This article elaborates on the new requirements related to the introduction of genAI and develops a human-centered AI-paired work system model that recognizes the significantly expanded capabilities of AI-enabled collaborative social robots.

Industrial companies in Germany face demographic change and stagnating productivity in an increasingly complex world. Manual assembly remains essential for complex, low-volume products, yet productivity and quality lag due to human variability. This paper introduces a concept and demonstrator for an empathic assembly assistance system that merges a human digital twin and AI-based screwdriver data analytics within a modular architecture. Tightening anomalies are classified, linked to inferred worker states and translated into information and recommendations.

Digital Twin (DT) adoption remains a challenge due to high costs, complexity and lack of skills. This study proposes a cost-effective, TRL 5-validated DT model that can be built using open-source and office suite tools within just two weeks. Integrating real-time sensor data, predictive analytics, anomaly detection and notification, the model improves efficiency and sustainability in agriculture. Even with cloud service constraints, the system delivers a 7.76% average relative error and rapid, automated notifications. The findings show how open-source in combination with common commercial tools technologies can make advanced digital tools accessible to all, creating scalable, human-centered, and affordable solutions in line with Industry 5.0 principles.