Artificial Intelligence

Artificial intelligence is increasingly shaping continuing vocational education and training by enabling the personalization of individual learning experiences. At the same time, audio-based learning formats are attracting growing interest among learners because of their flexibility and suitability for workplace learning. However, a conceptual framework for AI-supported audio learning, as well as the potential of combining artificial intelligence with audio-based learning, has received little attention to date. This paper therefore presents a conceptual perspective on the design possibilities and educational potential of AI-supported audio learning formats.

Generative Artificial Intelligence (GenAI) offers new opportunities for organizational knowledge management, particularly when it comes to learning processes at the interface between explicit, firm-specific, and tacit knowledge. Its use is therefore of particular interest for application areas such as industrial maintenance. Based on a mechanical engineering case study, this article demonstrates that augmenting both processes and employees with GenAI requires AI literacy combined with professional skills.

Can artificial intelligence be used to assess the validity and credibility of simulation models and data for production and logistics? And what requirements must AI assistance meet to effectively support experts in verification and validation while simultaneously safeguarding their competence? In an online survey, simulation experts were asked regarding their expectations and needs.

Artificial intelligence (AI) offers a wide range of possibilities in industrial production, but it also presents challenges regarding employee acceptance. AI demonstrators are therefore of central importance, as they enable hands-on experience with AI. However, there has been a lack of systematically identified requirements for demonstrators that specifically promote acceptance and address negative emotions. Using a multi-stage research design, 69 requirements were identified, structured into functional requirements, quality requirements, and boundary conditions.

Monitoring construction progress, as required in the one-off production of large structures, is very time- and labor-intensive due to a high level of complexity and individuality. The goal of this article is to develop a sensor-based approach for capturing and evaluating multiple inspection characteristics. The use of machine learning models to detect objects and derive relevant information forms the basis for linking current condition to construction schedule. This enables a significant increase in efficiency during construction progress monitoring and a well-founded assessment of progress.

The use of experiential knowledge is a key success factor for companies. Based on four corporate case studies, this article analyzes the technical, organizational, and personnel challenges associated with the use of retrieval-augmented generation (RAG) systems. The results show that the success of such systems depends on the strategic development and maintenance of the knowledge base, as well as on employee engagement.

Companies are increasingly challenged to address shortages of skilled workers while meeting rising demands for productivity, flexibility, and innovation. Because labor supply can only be expanded to a limited extent, there is a growing focus on designing work systems with productivity in mind. Autonomous systems offer significant potential in this regard. Their implementation requires not only technical adjustments but, above all, changes in organization, skills, and work design. This article analyzes empirically grounded change requirements in existing work systems as well as associated economic potential.

MTM methods are a proven standard for analyzing and designing human work processes. However, work planners continue to face challenges in applying these methods correctly and efficiently. Artificial intelligence — particularly in the case of large language models — holds significant potential for combatting these challenges. However, the use of AI raises legitimate questions regarding the reliability and traceability of the results. The approach presented here combines LLMs with a rule-based algorithm to extract the information required for MTM analyses from textual process descriptions such as work instructions. This information is then translated into MTM analyses in accordance with the MTM methodology. This approach ensures that the resulting analyses can be transparently traced back to the original input data by the user.

Is it sufficient to train employees in the use of AI tools, or does the AI organization require an entirely new set of competencies? This paper introduces a digital enablement model comprising three competency dimensions and demonstrates, through an upskilling program implemented at the Fraunhofer Institute for Industrial Engineering IAO, how organizations can sustainably bridge the AI adoption gap.

Certification for human-centered AI is becoming increasingly important—as a source of competitive differentiation, a response to regulatory expectations, and a mechanism for fostering human-centered work environments. But how can organizations determine whether the underlying requirements are truly embedded in practice? Drawing on expert interviews from established certification domains, this paper shows that the decisive question is answered not during the audit itself, but in the period between audit cycles. Ultimately, it is not the certificate that matters, but the commitment of organizational leadership and the organization as a whole to engage seriously in the certification process and its continuous implementation.