Design

Compared to traditional AI systems, generative artificial intelligence (GenAI) introduces user-dependent characteristics that create unique challenges for AI governance in organizations. These challenges are particularly tied to human factors, such as employee attitude, awareness, and skills, which are often neglected by existing governance frameworks. This qualitative case study examines how a manufacturing organization implemented GenAI governance mechanisms to foster the responsible use of this technology. The findings reveal that organizations should adopt a holistic approach, combining structural, procedural, and relational mechanisms to address employee-related aspects of GenAI governance. As a result, this study contributes to the growing field of GenAI governance and provides practical insights for its responsible use in organizations.

For around 15 years, German labor productivity per working hour has been increasing at significantly less than 1% per year. At the same time, more detailed productivity analyses reveal high potential in companies. The issue is that the required MTM analyses are complex and not yet employed as broadly and frequently as would be necessary. One solution is the use of digital technologies such as motion capture. These make it possible to carry out productivity analyses with little effort, as they provide data that accelerates the analysis. The MTMmotion® tool from the MTM ASSOCIATION e. V. was developed with the aim of carrying out valid and compliant MTM analyses using data provided by other technologies. This article compares the method developed for a motion capture system and MTMmotion® with a conventional MTM-1® analysis. The main result is that digital technologies can be used to create valid MTM analyses in early planning phases with little effort in order to make early ...

Dashboards play a key role in informed business decisions. Based on findings from an action research process, this article shows how company-specific solutions can be systematically developed and bad investments avoided. The provision of IT capacities, securing data access, formulating requirements, and developing the data model prove to be particularly critical.

Personnel deployment planning in industrial maintenance is a complex challenge, as dispatchers often have to match incomplete customer requests with the appropriate employee skills. An AI-based assistance system can help by automatically analyzing relevant data and providing well-founded suggestions for employee selection. This article describes the user-centered development and introduction of such a system as part of a pilot project at a medium-sized service provider. The user-centered design ensures that dispatchers retain their autonomy. Involving employees from the outset creates acceptance and promotes a deeper understanding of the system’s advantages.

In engineer-to-order production systems, design and production processes are often carried out simultaneously to achieve shorter throughput times. Shipbuilding frequently adopts this approach. In practice, whilst this may lead to time savings, it can also result in efficiency losses. This article analyzes the causes of these inefficiencies and, as a counteractive measure, develops digital assistance systems for integration in the shipbuilding process chain. Digital assistance systems are based on a digital shadow of the shipbuilding process.

How can artificial intelligence (AI) automate production planning and control? This study examines its potential to enhance efficiency in modern production environments. The focus is on establishing a robust data infrastructure that integrates real-time, historical, and contextual data to create a solid basis for AI models. Reinforcement learning (RL) is applied to aid automation. A roadmap for implementation, focusing on practical application, is presented. This roadmap incorporates simulation-based training methods and outlines strategies for continuous improvement and adaptation of production processes.