Planning Assistance in Production and Logistics

The use of experiential knowledge is a key success factor for companies. Based on four corporate case studies, this article analyzes the technical, organizational, and personnel challenges associated with the use of retrieval-augmented generation (RAG) systems. The results show that the success of such systems depends on the strategic development and maintenance of the knowledge base, as well as on employee engagement.

The design of inclusive work systems is gaining importance due to demographic change and the increasing digital penetration of value creation processes. While traditional ergonomic approaches are based primarily on percentile logic and thus address only a portion of the user population, the integration of digital technologies opens up new possibilities for the dynamic and individualized adaptation of work systems. This article presents a conceptual framework for inclusive work system design that integrates standardization, automation, and adaptability. Methodologically, the article is based on a conceptual analysis of existing approaches from ergonomics and human-centered design. The article makes a theoretical contribution to the systematization of inclusive work system design and identifies areas of focus for further research and industrial practice.

MTM methods are a proven standard for analyzing and designing human work processes. However, work planners continue to face challenges in applying these methods correctly and efficiently. Artificial intelligence — particularly in the case of large language models — holds significant potential for combatting these challenges. However, the use of AI raises legitimate questions regarding the reliability and traceability of the results. The approach presented here combines LLMs with a rule-based algorithm to extract the information required for MTM analyses from textual process descriptions such as work instructions. This information is then translated into MTM analyses in accordance with the MTM methodology. This approach ensures that the resulting analyses can be transparently traced back to the original input data by the user.

Complementors are central to value creation in digital ecosystems yet have limited leverage and must adapt through dynamic capabilities. Building on the Profiting From Innovation Framework, this study examines how integrative capabilities manifest for complementors through cooperative routines. Based on a systematic literature review of Scopus-indexed studies from 2020 to mid-2025 focusing on the microfoundation “orchestrating ecosystem actors”, we identify two routine clusters. Complementors cooperate with other complementors via partner sensing, scouting, coalitions, resource sharing, and risk allocation while protecting critical assets. They cooperate with platform owners via multichannel boundary spanning, quality signaling, governance compliance, boundary resource integration, and co-development, while facing the risk of owner entry. Research gaps concern the formalization of cooperation routines, taxonomy, and B2B contexts.

Industrial supply chains must repeatedly reconfigure sourcing strategies in response to disruptions, yet supplier capability information remains heterogeneous and difficult to operationalize. Existing research addresses supplier selection, simulation, and interoperability standards separately, treating discovery, evaluation, and optimization as disconnected steps requiring manual data transformation. This paper presents a framework for a data-driven industrial platform integrating three components: Asset Administration Shell-based supplier profiles structured by an Actor-Service ontology for semantic discovery, automatic discrete-event simulation model generation from layout data for performance evaluation, and KPI-driven configuration using optimization algorithms. The main contributions are an end-to-end interoperable workflow, a two-tier supplier profile concept separating semantic descriptions from simulation parameters, and a standardized KPI interface maintaining consistency ...

Assessing the impact of digital industrial platforms on the dynamics and resilience of supply chains requires clear classification of such platforms. This article examines the extent to which a current classification proposal from the field of supply chain management must be further developed in the context of digital platforms for implementing the circular economy (CE). The authors conclude that a fundamental revision is not necessary, as the digital CE platforms under consideration fit well into the existing classification system. However, new research questions arise regarding the distinction between digital service platforms and digital data-oriented platforms, as well as the link between the circular economy and supply chain management—particularly in connection with supply chain control towers, which are becoming increasingly established in supply chain management practice.