Adaptability

The assertion “Our people are what set us apart from our rivals” is a common statement made by nearly every company, highlighting the significance of their people as the most valuable asset. Similarly, a corporate culture emphasizing risk awareness and learning from experiences has played a key role in shaping supply chain resilience (SCRES) amidst competitive dynamics in response to the COVID-19 pandemic. Employee engagement, communication, and collaboration, as dimensions of SC risk awareness, determine the effectiveness of firms’ cultures in handling large-scale disruptions with robustness and agility. Additionally, the COVID-19 crisis has had a positive impact on firms’ learning orientation. The crucial necessity of digital supply chain (SC) transformation to enhance SCRES under pandemic conditions has further reinforced the need for dynamic adaptation and reconfiguration of firms’ culture and employee skillsets through digital upskilling.

Small and medium-sized enterprises still face the challenge of shaping their digital transformation. Maturity models offer a way to capture the situation within a company and support the formation of an Industry 4.0 vision. This paper presents a methodology that companies can use to develop a roadmap for shaping digital transformation by enabling the transfer of this vision into concrete decision-making steps.

An increased awareness of risks and rising incidents prompt companies to enhance the resilience of their supply chains. While various measures can be employed to increase resilience, a parallel consideration of a multitude of metrics is necessary to explicitly evaluate its impact on supply chain resilience. The paper presents approaches that facilitate the comparability of resilience across alternative supply chain designs by combining various metrics into a single numerical index. Additionally, innovative technologies are highlighted that can help to create resilient supply chains.

The COVID-19 crisis had an unmistakable impact on the procurement situation in global supply chains, to which companies had to adapt quickly. The effects make it clear that to reduce risks, companies must address the structure and transparency of supply chains. The following article examines what knowledge the actors have and how digitalization can lead to further improvement. The results show that companies currently have little supply chain knowledge beyond their direct suppliers, but are increasingly able to obtain the supply chain data they require. At the same time, the results indicate that there is still potential to increase transparency and the use of data.