Artificial Intelligence

As part of the regional competence center humAIne, funded by the Federal Ministry of Research, Technology, and Space (BMFTR), a process was developed using co-determination dialogues to establish a common understanding of the challenges involved in the introduction of artificial intelligence (AI) between management, employees, and interest groups. Experiences from project partner companies such as Doncasters Precision Castings in Bochum GmbH (DPC) exemplify how co-determination dialogues not only help to develop legally binding regulations for manageable, operationally anchored, sustainable AI use but also initiate continuous qualification processes for all stakeholder groups in accordance with Articles 4 and 5 of the EU AI Act.

The introduction of artificial intelligence (AI) in companies poses new challenges for regulation and co-determination. Binding requirements have been in force since the 2025 EU AI Act, which must be linked nationally with the Works Constitution Act (BetrVG). The regional competence center humAine has developed a model works agreement on AI (MBV KI) in accordance with Section 77 BetrVG, which strengthens co-determination rights in companies and implements European regulations in a practical way. Flanked by co-determination dialogues, the MBV KI enables company-specific adaptation for responsible and human-centered AI use. Using selected parts of the MBV KI as examples, this article shows how a framework works agreement on AI can be designed and discusses its transferability to companies without a works council. The MBV KI presented here contributes to the sustainable, socially secure design of the digital transformation.

The governance of generative artificial intelligence (GenAI) usage is often described as a formalized reporting system. This neglects the early-stage mechanisms of coping with ethical challenges during the GenAI implementation period. Exploratory empirical findings from the Ruhr area reveal that managerial communicative practices serve as a substitute for missing institutional structures, particularly at an early stage of GenAI implementation in SMEs.

The AI Ethics Label represents a promising approach to promoting ethical AI and appropriate trust in AI systems. However, its practical application reveals some challenges due to its conservative assessment approach, limited context sensitivity, lack of benchmarks, and interpretation aids. Improvements are needed to unlock its full potential.

AI assistance can be seen as a welcome aid in radiology, a highly complex environment characterized by round-the-clock time pressure and quality expectations. However, it must meet high ethical standards from the perspective of both users and patients. It is a challenge to incorporate this human-centered approach into the development and introduction of AI applications.

Artificial intelligence (AI) is changing the world of work. But how can work teams learn to use AI support in a way that delivers speed advantages and ensures consistently high quality? One possible approach is to test it in a workplace-like simulation. Trying it out under realistic conditions shows the role that critical thinking plays.

Designing adaptations in AI-based work systems poses a central challenge for achieving human-centered AI (HCAI). This paper presents a methodical approach that enables transdisciplinary teams to systematically explore and structure the design space of adaptable work systems. Building on an extended work system model and operationalized through a matrix-based framework, the method supports the identification of interdependencies, stakeholder perspectives, and context-specific goals. Its practical applicability is demonstrated through a real-world case study in radiographic non-destructive testing.

AI opens up entirely new forms of value creation, but most business model tools have not kept pace. They overlook both the strategic potential that AI holds and the ethical challenges that it introduces. This study introduces a dual-card toolkit that helps interdisciplinary teams design AI-enabled business models with built-in ethical reflection. The key insight: to harness AI responsibly, we must rethink how we innovate, starting from the business model itself.

Demographic change is exacerbating the shortage of labor and skilled workers in the manufacturing industry, making knowledge management an increasingly important issue in many companies. Collecting and preserving tacit knowledge poses a particular challenge. This study examines the extent to which large language models (LLMs) can provide meaningful support in knowledge gathering through expert interviews. Three experts test and evaluate a personalized chatbot that has been developed using ChatGPT-5. The results of the interview are promising, but the summary shows room for improvement.