Digital Contract Management in the Industry

Digitalization projects help users represent complex processes more simply and efficiently. However, there are many obstacles to implementation. Reluctance to implement these projects is palpable. This affects, among others, employers and employees, who may fall behind economically by waiting or avoiding change. These observations can be traced back to an overarching research question: What barriers and systemic challenges hinder sustainable transformation within the context of Industry 4.0, particularly when considering human labor in production engineering? What questions are the affected stakeholders asking? The primary goal of this long-term research project is to define these questions decisively and in detail in order to develop a conceptual foundation that integrates research, teaching, and technological development and thus combines the potential of digital technologies with the experiential and practical knowledge of production workers.

Knowledge drives innovation, which is why digital platforms are increasingly used for knowledge transfer. The People’s Republic of China (PRC) is a global leader in digitalization and digital platforms are central to Chinese knowledge transfer and innovation systems. This study supplements theoretical concepts of knowledge transfer with empirical findings on the (further) development of relevant knowledge platforms. It examines the influence of specific design features on the functionality and quality of digital knowledge platforms. A literature review identifies seven condensed success criteria. Nine leading Chinese knowledge platforms are categorized based on their transfer logic and functional scope. Online survey participants assess the platform-specific manifestations of the identified criteria and highlight potential and areas for improvement in platform-based knowledge transfer.