Training

In order to cope with the complexity and automation of cyberphysical production systems (CPPS), knowledge-based maintenance (KBM) strategies and models have been identified as a key factor. They are intended to secure and improve machine availability and process stability. Although many companies are willing to invest in these innovations, they lack the certainty of having the necessary competence and capacity. In order to overcome this problem, the authors present a holistic process model for the evaluation and identification of strengths and weaknesses on an operational, tactical and strategic level by applying a multidimensional analytical approach.

Due to the change of work in manufacturing caused by the introduction of Cyber-Physical systems, there is a need for adequate design principles for user interfaces between humans and machines. Within a research project, a method for the determination and evaluation of such design principles was developed. The method can be used to create a catalogue of rules regarding the successful integration of human factors into Cyber-Physical production systems.

Digitization and related technologies extend the possibility of work design. As companies face the challenge of being able to respond to changing market conditions with agility, digital technologies are creating new ways to increase work flexibility in response to the need for better employee work-life balance. It is important to consider both the needs and requirements of employees and companies and to find satisfactory solutions for both sides. The present article describes how flexible work design is currently used in companies and how the technologies of digitization can be classified and brought together. Based on a structured literature analysis on the state of the art of the potential of flexible work, the article shows the synergy effects of cyber-physical systems, cloud computing and the Internet of Things as the basis for a consensual solution of the needs of companies and their employees.

The digitalisation of the working world leads to the need and at the same time to the possibility of qualifying employees in a context-oriented, individual and process-oriented way. The challenge in this context is the target-oriented and coordinated use of different learning forms and systems. The present contribution provides an approach for combining content-related and structural gamification in e-learning and the increase of motivation for e-learning as well as knowledge consolidation through mobile learning by means of a game application tailored to the sector of application. To this end, the need to adapt education to digital change is described at the beginning, the pillars of the envisaged concept (gamification, e-learning and mobile learning) are classified, an implementation of the application case of the maintenance of wind turbines is delivered and, finally, the results of the evaluation as well as the added value of this contribution are discussed.

An ageing workforce is a central entrepreneurial challenge. One solution is vocational training. For older workers it is associated with problems. The contribution addresses these problems and the increasing amount of mobile industrial Internet of Things Technology (IIoT) within work processes. The aim is to identify solutions for age-appropriate vocational training by work-related learning.

Many companies face the challenge of training their employees to handle increasingly complex products and to execute complex processes. In the course of globalization, this is no longer just classically interdisciplinary, but also multicultural and multilingual. In addition, the same level of knowledge often needs to be built up and maintained at production sites around the world. In this context, the question arises if traditional training in the form of external human-to-human training will meet the requirements of today’s qualification or whether digitization itself offers opportunities to make training more effective and efficient. An innovative approach, which is presented in the article and is currently being developed by DECURA Consulting GmbH is the combination of virtual reality (VR) and photogrammetry in combination with gamification elements.

The digital interactions along the value chain pose new challenges for managing information and knowledge. The objectives of this article are to describe the changes in knowledge-based value creation induced by digitalisation and to derive fields of action for knowledge management for Industry 4.0. The “knowledge ladder 4.0” shows how digital technologies can transform strategic and operative knowledge management. Subsequently, we offer a framework for the knowledge-oriented design of dynamic digital organisations that consists of three layers of activities for the operation, reflection and design of knowledge management illustrated with leading questions and case examples in order to promote the productive, responsible and sustainable usage of digital technologies.

Companies are increasingly acquiring new technologies that enable higher quality and efficiency. Every technology adoption is also a change process which affects the employees and their work and thus needs to be managed in an optimal way. This article is focused on the importance of goal definition during a change process. To facilitate this process, a checklist with 81 goals is presented. The checklist was developed based on scientific literature and practice-oriented tools and can be used by project teams to focus their activities on a holistic change process and track the goal progress.