Management

Artificial intelligence (AI) is changing the world of work. But how can work teams learn to use AI support in a way that delivers speed advantages and ensures consistently high quality? One possible approach is to test it in a workplace-like simulation. Trying it out under realistic conditions shows the role that critical thinking plays.

Designing adaptations in AI-based work systems poses a central challenge for achieving human-centered AI (HCAI). This paper presents a methodical approach that enables transdisciplinary teams to systematically explore and structure the design space of adaptable work systems. Building on an extended work system model and operationalized through a matrix-based framework, the method supports the identification of interdependencies, stakeholder perspectives, and context-specific goals. Its practical applicability is demonstrated through a real-world case study in radiographic non-destructive testing.

Dashboards play a key role in informed business decisions. Based on findings from an action research process, this article shows how company-specific solutions can be systematically developed and bad investments avoided. The provision of IT capacities, securing data access, formulating requirements, and developing the data model prove to be particularly critical.

Technical systems are characterized by increasing interdisciplinarity, complexity and networking. A product and its corresponding production systems require interdisciplinary multi-objective optimization. Sustainability and recyclability demands increase said complexity. The efficiency of previously established engineering methods is reaching its limits, which can only be overcome by systematic integration of extreme data. The aim of "hybrid decision support" is as follows: Data science and artificial intelligence should be used to supplement human capabilities in conjunction with existing heuristics, methods, modeling and simulation to increase the efficiency of product creation.

Reducing CO2 emissions is one of the most urgent tasks of our time. Simultaneously, artificial intelligence is developing rapidly. However, AI often brings about its own significant CO2 impact. Experimental testing of Green AI strategies is therefore crucial for their long-term success. A management tool can support this process so that both users and managers can make optimal use of AI as a tool.

Global competitive pressure is forcing companies to use resources efficiently, especially in high-wage countries. This is further intensified by market and legislative pressure for sustainable products and processes. In the face of digital and ecological change, holistic approaches to optimizing manual work processes are essential. An AI-supported assistance system for work plan creation is intended to remedy this and thus enable more efficient process design.

The transformation in production offers the chance to redesign existing value chains. Cooperation between various ecological, social and governmental stakeholders is seen as particularly key to sustainable development. However, little research has been conducted into how companies can best manage the resulting interdependencies. Agriculture is used as an example to examine how businesses can activate resources along the value chain.