Automation

Based on theoretical-empirical findings presented in the article "Technology Acceptance of Robotic Process Automation (RPA) (Part 1)", this article presents the results of an empirical study on the acceptance of robotic process automation (RPA) using structural equation modeling. This survey was conducted in a finance department of the business unit "Smart Infrastructure - Digital Grid" of a global technology company distributed throughout Germany.

To show SMEs a way to identify changes at an early stage, the interactive situation awareness monitor developed by Fraunhofer IPK is used. This gives companies an individually structured overview about their environment and their company (e. g. order situation). The area of the corporate environment is currently being expanded to include the compa- ny-specific component of automatic recognition of context-related data in order to provide relevant information to a company automatically. For this purpose, a machine learning model is developed and trained using company-specific data sets. First- ly, it is necessary to create the data sets with relevant and irrelevant environment information. For that, the PESTEL analysis is applied in this paper. Further- more, advantages and disadvantages of the analy- sis for generating data sets are discussed.

This article aims to develop a model for the acceptance of RPA technologies based on the presentation of the state-of-the-art. The model is the basis of an empirical study on the acceptance of robot-assisted process automation (RPA) at a global technology company. The results of this study are presented in a corresponding publication "An Empirical Analysis of Technology Acceptance of Robotic Process Automation (RPA) (Part 2)".

RPA refers to bots that automate repetitive, rulebased tasks in a business process. This paper describes general areas of application for RPA in logistics as well as two practical logistics examples. In addition, a procedure model for the implementation of RPA in logistics is presented. The paper answers the following questions: What are suitable use cases for RPA in logistics? What criteria support the selection of suitable processes? And how should an implementation guide be designed to systematically support an implementation project taking into account critical success factors?

The authors present a methodological approach for designing assistance systems conducive to learning and derive requirements for their design. They base the design of these systems on a fundamental understanding of the cooperation between humans and machines, which still places decisions and responsibility with humans. Finally, the authors show concrete requirements and measures of a participatory design and implementation process.

Efficiency in container terminal operations is key for competitiveness. Many large German terminals use the flexible but relatively risk-laden manned straddle carriers (SCs). The research project STRADegy evaluated the reliability and profitability of automated SCs in northern-German container terminals via a combination of a pilot installation and an emulation at the container terminal in Wilhelmshaven. Parallel to that, rollout-guidelines were developed. This paper introduces central results regarding a successful rollout of auto-SC-systems.

The automation of informational logistics processes is already one of the core challenges of manufacturing firms on their way to autonomous logistics systems. It is quite realistic that the majority of informational logistics processes will be running autonomously by the end of this decade. However, the path to this goal is still uncertain. Therefore, this article aims at defining the evolutionary stages of autonomy of logistics processes with the involvement of industry experts, describing prerequisites for reaching individual stages and discussing challenges along the way. In addition, the most important informational logistics processes with high autonomization potential are identified and an estimate is made of when the autonomy levels can be expected to be reached industry-wide.