Branche: Technical Services

The Advantages of Microservices

The Advantages of Microservices

An examination of current literature on its application in companies
Korvin Lemke ORCID Icon, Ralph Riedel ORCID Icon
The intensive use of the term microservice calls for a theoretical analysis of the technology. Since service-oriented architecture approaches have produced rather disappointing results, the focus should be on the advantages of microservices. This article questions which principles justify the use of microservices as a system architecture. So far, some of the advantages mentioned in the examined literature have not been further explained or defined. There is also a lack of key figures for measuring success.
Industry 4.0 Science | Volume 41 | 2025 | Edition 1 | Pages 50-59
Cloud-Agnostic Platform-as-a-Service (PaaS)

Cloud-Agnostic Platform-as-a-Service (PaaS)

An approach to prevent vendor lock-in
Jens Kohler ORCID Icon
Modern cloud architectures benefit, among other things, from improved availability due to different cloud locations and greater flexible scalability due to the theoretically unlimited computing power of the cloud. However, in addition to challenges regarding data protection and data security, companies are increasingly concerned about the growing dependency on their cloud provider. In this article, we present a prototype implementation for switching between cloud services from different providers at the PaaS level.
Industry 4.0 Science | Volume 41 | 2025 | Edition 1 | Pages 68-73
Improving Social Media Moderation with Generative Language Models

Improving Social Media Moderation with Generative Language Models

Study on the detection and correction of disinformation
Anton Schegolev, Maximilian Ambros ORCID Icon
Fake news are increasingly dominating the digital world. The question arises: Can modern technologies reverse this trend? The article highlights the potential of the GPT-4o language model for identifying fake news in online comments and news articles and for correcting false information. With impressive accuracy, the model shows how language technology can combat misinformation.
Industry 4.0 Science | Volume 40 | 2024 | Edition 6 | Pages 72-79 | DOI 10.30844/I4SE.24.6.72
Aiming to Create Green AI

Aiming to Create Green AI

Putting a focus on AI energy efficiency and minimizing the CO2 footprint of AI-based systems
Marcus Grum ORCID Icon, Maximilian Ambros ORCID Icon, Marcel Rojahn ORCID Icon
Reducing CO2 emissions is one of the most urgent tasks of our time. Simultaneously, artificial intelligence is developing rapidly. However, AI often brings about its own significant CO2 impact. Experimental testing of Green AI strategies is therefore crucial for their long-term success. A management tool can support this process so that both users and managers can make optimal use of AI as a tool.
Industry 4.0 Science | Volume 40 | 2024 | Edition 6 | Pages 18-30 | DOI 10.30844/I4SE.24.6.18
From Pixels to Presence

From Pixels to Presence

Transforming remote interactions with telepresence robots
Angelika C. Bullinger ORCID Icon, Danny Rueffert ORCID Icon, Francisco Hernandez ORCID Icon, Holger Hoffmann ORCID Icon
Telepresence Robots (TPR) support the ongoing digital transformation in work and leisure amid climate and societal changes. This article presents two cases, one set in production and one in social participation, to illustrate users’ requirements, which largely coincide. Key requirements include audio and camera quality, a stable Wi-Fi connection, active and passive visual capabilities, and even floor covering.
Industry 4.0 Science | Volume 40 | Edition 5 | Pages 18-25 | DOI 10.30844/I4SD.24.5.18
Digital Transformation and Serious Gaming

Digital Transformation and Serious Gaming

Identifying success factors for smart factories
Maria Freese ORCID Icon, Melanie Kessler ORCID Icon, Julia Arlinghaus ORCID Icon, Eike Maaß
Digital technologies are crucial for the competitiveness and innovative capacity of industry. While Industry 4.0 strives for greater efficiency through the intelligent networking of people, machines and information systems, the concept of Industry 5.0 focuses on people—and defines their well-being and identification capabilities as crucial to the success of digitalization. An analysis of their success factors can only help.
Industry 4.0 Science | Volume 40 | 2024 | Edition 5 | Pages 114-121 | DOI 10.30844/I4SE.24.5.114
Generative Artificial Intelligence – New Horizons for Technology Management?

Generative Artificial Intelligence – New Horizons for Technology Management?

A case study from the manufacturing industry
Günther Schuh ORCID Icon, Leonard Cassel, Bastian Thanhäuser, Thomas Scheuer
While generative artificial intelligence has gained more visibility and achieved initial successes, it is largely unused in the industry context. In contrast, its development and versatility point to a promising application for industrial manufacturing – especially in cases where complex challenges such as decisionmaking or process optimization are present. Showcasing the various development horizons and several example case studies provides a particularly illuminating illustration of its potential for the field of technology management.
Industry 4.0 Science | Volume 40 | 2024 | Edition 3 | Pages 6-13
Lean Empowerment in the Digital Ecosystem

Lean Empowerment in the Digital Ecosystem

Translating cultural values into technical requirements
Frank Bertagnolli ORCID Icon, Sabrina Karch ORCID Icon, Arndt Lüder ORCID Icon
With the advent of digitalization, prevailing paradigms – such as product centricity, face-to-face collaboration and hierarchical structures – are giving way to the vision of data-driven business models, digital, collaborative ecosystems and an agile, holacratic way of working in flat hierarchies and self-managing teams. Collaboration is made possible through the use of software solutions. In addition to adapted management concepts, the digital space also requires a digital cultural understanding on part of the companies involved. Lean empowerment is a pioneering approach to collaboration based on cultural values. In expert workshops, ideas were developed to explore how these values can be lived in a digital culture and thus in terms of global digital collaboration. This article presents concrete solutions from which requirements for digital collaboration and for implementation within IT structures and software solutions in particular can be derived.
Industry 4.0 Science | Volume 40 | 2024 | Edition 2 | Pages 32-39 | DOI 10.30844/I4SE.24.2.32
Fire Department Action Patterns for IT Support?

Fire Department Action Patterns for IT Support?

Norbert Gronau ORCID Icon, Eva-Maria Kern
Emergency organizations such as fire departments or technical relief organizations are expected to react very quickly – sometimes to unknown situations – and provide the appropriate assistance. Can principles used in these organizations be transferred to IT support, e.g. for ERP systems? An experiment in an IT service unit investigates this question – with surprising results.
Industry 4.0 Science | Volume 39 | 2023 | Edition 1 | Pages 59-63 | DOI 10.30844/I4SE.23.1.59
“Get Back to the Point or I Can‘t Help You”

“Get Back to the Point or I Can‘t Help You”

Structuring of Customer Contacts in Technical Service
Jörg Abel, Peter Ittermann, Tobias Wienzek
The market for technical services is currently undergoing a transformation that is having an impact on the business models and structures of companies in this market. This change also has consequences for the specialists at technical service providers: In addition to new technical knowledge, they have to communicate more with customers and partners in particular. These interactions are not always free of conflict and can become stressful for employees. The article shows examples of how technical service companies can improve the interaction situation of their employees with organizational measures.
Industrie 4.0 Management | Volume 38 | 2022 | Edition 2 | Pages 41-44
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