Spare Part Production of Vehicle Gearbox Bearings

AI has long been capable of analyzing production processes, yet why is it still so difficult to bring its insights back into production without intermediate steps? In automotive body-in-white mass production, the challenge is less a lack of data than the absence of holistic integration concepts that extend all the way to the machines. This paper demonstrates why bidirectionally communicative information systems are critical to addressing this challenge and identifies the design principles required to effectively integrate AI-generated results into production processes in the future.

Generative Artificial Intelligence (GenAI) offers new opportunities for organizational knowledge management, particularly when it comes to learning processes at the interface between explicit, firm-specific, and tacit knowledge. Its use is therefore of particular interest for application areas such as industrial maintenance. Based on a mechanical engineering case study, this article demonstrates that augmenting both processes and employees with GenAI requires AI literacy combined with professional skills.

Artificial intelligence (AI) offers a wide range of possibilities in industrial production, but it also presents challenges regarding employee acceptance. AI demonstrators are therefore of central importance, as they enable hands-on experience with AI. However, there has been a lack of systematically identified requirements for demonstrators that specifically promote acceptance and address negative emotions. Using a multi-stage research design, 69 requirements were identified, structured into functional requirements, quality requirements, and boundary conditions.

Monitoring construction progress, as required in the one-off production of large structures, is very time- and labor-intensive due to a high level of complexity and individuality. The goal of this article is to develop a sensor-based approach for capturing and evaluating multiple inspection characteristics. The use of machine learning models to detect objects and derive relevant information forms the basis for linking current condition to construction schedule. This enables a significant increase in efficiency during construction progress monitoring and a well-founded assessment of progress.

The use of experiential knowledge is a key success factor for companies. Based on four corporate case studies, this article analyzes the technical, organizational, and personnel challenges associated with the use of retrieval-augmented generation (RAG) systems. The results show that the success of such systems depends on the strategic development and maintenance of the knowledge base, as well as on employee engagement.

The design of inclusive work systems is gaining importance due to demographic change and the increasing digital penetration of value creation processes. While traditional ergonomic approaches are based primarily on percentile logic and thus address only a portion of the user population, the integration of digital technologies opens up new possibilities for the dynamic and individualized adaptation of work systems. This article presents a conceptual framework for inclusive work system design that integrates standardization, automation, and adaptability. Methodologically, the article is based on a conceptual analysis of existing approaches from ergonomics and human-centered design. The article makes a theoretical contribution to the systematization of inclusive work system design and identifies areas of focus for further research and industrial practice.