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As a result of dynamic markets, industrial companies often reach their limits to remain competitive. Smart connected solutions (SCS) comprise data-based and service-oriented offerings to stay successful. This paper provides practice-oriented insights into SCS maturity, challenges in building SCS business models and recommendations for action for industrial companies.

n the automotive industry, preventive quality actions are applied to ensure the quality of the end products. During production ramp-up the occurrence of nonconformities can be a critical issue. Nonconformities with new and innovative products can be especially challenging due to limited experience of previously unknown processes. To address this challenge, an IT application has been developed to capture the organization's existing knowledge and use this to support the problem- solving team in applying an enhanced 8D method.

To show SMEs a way to identify changes at an early stage, the interactive situation awareness monitor developed by Fraunhofer IPK is used. This gives companies an individually structured overview about their environment and their company (e. g. order situation). The area of the corporate environment is currently being expanded to include the compa- ny-specific component of automatic recognition of context-related data in order to provide relevant information to a company automatically. For this purpose, a machine learning model is developed and trained using company-specific data sets. First- ly, it is necessary to create the data sets with relevant and irrelevant environment information. For that, the PESTEL analysis is applied in this paper. Further- more, advantages and disadvantages of the analy- sis for generating data sets are discussed.

An essential component of digital value creation is the innovation of digitally networked business models. By networking different actors and service bundles, new customer value can be created. However, this networking leads to increased complexity, which makes it difficult for tradition- al industrial companies in particular to exploit these opportunities in a meaningful way. For this reason, a system is presented that reduces com- plexity through modelling and makes it possible to compare the effort and benefits of business model ideas at an early stage.

Germany is the largest European trading partner of the People's Republic of China. The main exports are chemical products, machinery, motor vehicles and electrical engineering. However, German companies are finding it difficult to gain access to the Chinese B2C-market. E-commerce, which has been expanded in recent years, can enable German companies to enter the Chinese custom- er market. The article presents the situation of e-commerce in China and shows relevant support offers of the platform operators, which, however, can lead to economic dependency. For German companies, it seems advantageous to deal with the principles of success of Chinese e-commerce in order to implement them in their traditional markets.

A robust and resilient supply chain is a critical success factor for the competitiveness of manufacturing companies. However, today’s supply chain faces various challenges, such as higher complexities and increasing dynamics coming from megatrends (i. e. globalization and sustainability). The medium-sized drive technology industry, with its global supply chains and high customer requirements, is particularly affected by these challenges. Therefore, digitalization initiatives are crucial. This article analyzes current digitalization projects in the drive technology industry in order to identify relevant trends and fields of application. Synthesized from the industry's target picture for higher resilience/ flexibility, greater transparency and more sustainability along the supply chain, these provide guidance for medium-sized companies and their digitalization strategies. (Only in German)

The introduction of new Industry 4.0 technologies is changing job characteristics in many manual industrial sectors, especially in production and logistics, through automation and digitization. Depending on the extent and degree of maturity, these changes are perceived differently by employees and can have both positive and negative effects on job satisfaction and motivation. This article uses the example of workplaces in in-house logistics to highlight how their characteristics change as a result of the introduction of Industry 4.0 technologies. It also presents a process model that can serve as a decision-making aid for companies to consider important implications for the successful transformation process and to pursue the human-centric design of manual, technically supported workplaces.

Technology is disruptive when it leads to fundamentally new business models, products and production concepts. It is not just about the technology. Disruption only occurs when new technology is used in the context of a new business model or in fundamentally changed processes. Cyber-physical systems can be used disruptively. (Only in German)

The COVID-19 pandemic has highlighted the additional challenges that events face in terms of appropriate crowd management. This paper is dedicated analyzing these challenges and existing approaches for the safe operation of events during pandemics. Based on this, an innovative framework is presented that uses intelligent crowd analysis and is applicable to an environment with volatile groups. In addition, the specifiv use case of trade fair events is considered in this framework.

Supported by an intelligent assistance system, the sustainability and digitalisation of the tideindependent Industriehafen Bremen can be increased. To guarantee port security, a constant level of the isolated harbour is essential. There is great potential for increasing energy efficiency if the lock naturally waters the harbour basin at times of high tide instead of employing a pump station. This contribution shows how artificial intelligence and innovative software systems were used to develop an assistance system to improve existing procedures without making extensive changes to the existing port infrastructure. (Only in German)