Autor: Georg David Ritterbusch

Although it has been demonstrated that organizational knowledge transfer can be improved in principle, there is still no automated approach for identifying patterns in complex, context-dependent, and domain-specific knowledge transfer situations. This conceptual article therefore examines and characterizes knowledge transfer situations using the real-world example of product development in engineering. Furthermore, a concept for an adaptive, AI-based, real-time multi-agent system uses data to recognize recurring patterns in knowledge transfer situations and enables context-sensitive interventions. Finally, an outlook is provided on AI-based learning mechanisms (reinforcement learning) that can be used to adapt interventions for higher effectiveness in the long term.

The rapid development of artificial intelligence (AI) is constantly opening new opportunities, particularly in training for the factory of the future. For employees, this not only means a significant advantage in the actual manufacturing process, but also in the field of continuing education. This paper provides an overview of AI tutoring systems continuing education in the context of Industry 4.0 by presenting a categorization that discusses different approaches of AI tutoring systems by learning methods, application areas and their respective technologies. In addition, an outlook on the disruptive effect of generative AI on AI tutoring systems in Industry 4.0 is given.