ERP

The use of artificial intelligence (AI) is becoming more important for a variety of industries, which is why enterprise resource planning (ERP) systems also offer many possible uses of AI. Due to their newly acquired, AI-based adaptability and learning abilities, modern AI-integrated ERP systems are able to develop competencies, plan processes, make forecasts and interact intelligently with humans. It is not uncommon for such systems to initiate major structural changes for companies and to open up new markets and design areas [1]. In order to measure the progress of an ERP system in terms of AI, the Center for Enterprise Research (CER) has developed an AI maturity model. Building on this model, a tool for evaluating AI integration in an ERP system should be able to showcase potential for development and enable market comparison.

Robotic Process Automation (RPA) stands for the software-supported operation of software solutions via their user interface. The primary goal that RPA seeks to achieve is the automated execution of routine tasks that previously required human intervention. However, the potential of RPA to improve processes in the long term is very limited. Automating processes and bridging front-end media disruptions leads to a variety of dependencies and conditions, which are summarized in this article. The path to a sustainable enterprise architecture (and the processes and systems comprised therein) requires open, adaptive systems with modern architecture that are characterized by a high degree of interoperability at various levels.