Digitale Transformation

Through disruptive changes and an increasing globalization, companies have to rethink their traditional working models. Thereby, the digital transformation seems to provide a solid answer to this challenge and enables a rapid adaption to the new circumstances. Humans are of central importance to respond to these changing demands. A challenge hereby is, that humans have to be embedded in such a flexible working environment considering, that the competence profile is changing rapidly. In order to solve these challenges, a competence profile is provided. Furthermore, it is shown that a working model for the digital transformation enables a company to respond quickly and flexibly to new environmental conditions.

Industry 4.0 is work in progress in Germany, digital technologies such as IoT, KI, Cloud or Big Data Analytics are increasingly being introduced in companies. However, alongside technology, people and organisation are the central success factors of digital transformation. Further training, lifelong learning, agile organisation and corporate culture are becoming increasingly important in companies. Study results on the competence requirements for industrial work 4.0 show that in addition to IT and technical skills, openness, overview knowledge, interdisciplinary cooperation and agility are also required. Young professionals from NRW largely understand the importance of these competences, but show significant deficits in many of them, especially in digital competences, interdisciplinary cooperation and agility. It is necessary to promote these competences in a targeted manner during studies and further education.

In times of digital transformation, it is important to counteract the associated challenges in the work world. This requires resilience and flexibility on the part of employees. Resilience has a positive effect on the health and performance of individuals. Therefore, organizations should support their employees in developing a positive attitude towards the unknown and increasing complexity, aspects that are often associated with new technologies. In this article, two exemplary corporate actions for organizational development aiming to strengthen the resilience of employees are explained.

The past few years have shown that Digitization is not just a fad of the millennium, but rather the next inevitable step in technological evolution. It was and is a development that affects everything and everyone, both socially and industrially. But digital transformation requires more than just the conversion of individual processes in the company or the introduction of new technologies. Above all, it requires sustained agility in development and production, as well as ongoing employee training in order to be able to meet this demand for agility as a company.

Digitalen Plattformen im Kontext von Industrie 4.0 werden zahlreiche Potenziale zugeschrieben. Allerdings birgt deren Implementierung und Nutzung einige Herausforderungen, insbesondere für kleine und mittlere Unternehmen. Der vorliegende Beitrag untersucht die Herausforderungen durch digitale Plattformen mithilfe von qualitativ-empirischen Interviews von 83 Experten aus mittelständischen deutschen Industrieunternehmen. Die Ergebnisse zeigen, dass unter anderem Herausforderungen in Bezug auf Vertrauen, Konkurrenzdenken und Koordinationsaufwand existieren. Aus den Ergebnissen können strategische Handlungsempfehlungen abgeleitet werden, wie mittelständische Unternehmen den Herausforderungen begegnen können, um die Potenziale von digitalen Plattformen zu heben.

The digital interactions along the value chain pose new challenges for managing information and knowledge. The objectives of this article are to describe the changes in knowledge-based value creation induced by digitalisation and to derive fields of action for knowledge management for Industry 4.0. The “knowledge ladder 4.0” shows how digital technologies can transform strategic and operative knowledge management. Subsequently, we offer a framework for the knowledge-oriented design of dynamic digital organisations that consists of three layers of activities for the operation, reflection and design of knowledge management illustrated with leading questions and case examples in order to promote the productive, responsible and sustainable usage of digital technologies.

The application of digital work assistance systems is gaining practical relevance on the shopfloor. Experience shows that the use of a work assistance system orients itself on the individual capabilities of its user and the specific work requirements. This excludes standard solutions. To order the variety of assistive functions in an application context, the assistance systems are classified in the present article. It also discusses the design requirements and applications use from an ergonomic perspective, which places the working man and his individual capabilities, which vary during working life, at the center of consideration. The reader can better assess the potential benefits and application limits of digital work assistance systems in an operational context.