Branche: Small and Medium-Sized Enterprises

Small and medium enterprises (SME) in Germany are in a good mood. More than 90 % of the SMEs are in an appropriate economic situation reports the Bundesverband mittelständische Wirtschaft (BVMW). About 38 % of these companies expect a higher turnover in 2014 [1]. But there is one real problem the companies are faced with: the lack of skilled labour.

The global players of the aviation industry are shifting a growing shares of their value added to their subcontracters. New subcontractors must do considerable expenses to get accustomed to the special quality and security requirements of the aviation industry. This can be done as an EASA approved production organisation or as an extended workbench. The decision orientates itself at the specific activities required.

Although medium sized enterprises ascribe high importance to knowledge management and its impact on company’s success, they have rarely undertaken steps to introduce respective methods. Only a small share of companies applies selected methods, usually rather sporadic and without connection to corporate strategy or other management techniques. The reason lies in the lack of a tool for choosing the most suitable methods. Out of the multitude of instruments available for knowledge management, it is difficult to decide about a method mix fitting best to respective business processes, initial situation and specific demands of the company. This paper presents a concept to manage these shortcomings.