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Effient Container Transport Processes Sup- ported by a Digital Platform

Effient Container Transport Processes Sup- ported by a Digital Platform

Unterstützung der Angebotserstellung und Auswahl von Transportdienstleistungen durch eine digitale Plattform
Michael Teucke, Eike Broda, Michael Freitag ORCID Icon
Maritime container transport is the backbone of international trade and supply and distribution processes in global manufacturing networks. However, digital support of container transportation related processes is still insu cient. This article shows how a digital platform can facilitate the digital interaction between industry and logistics stakeholders. Using the quotation process as an example, it describes how the platform can support transactions between shippers and transport service providers. Use of the digital platform increases process transparency, reduces duplication of work and reduces the time required to carry out the processes.
Industrie 4.0 Management | Volume 38 | 2022 | Edition 3 | Pages 11-15
Robotic Process Automation (RPA) in Logistics − Implementation Model and Success Factors

Robotic Process Automation (RPA) in Logistics − Implementation Model and Success Factors

Vorgehensmodell und Erfolgsfaktoren für die Implementierung
Carsten Feldmann, Jan Krakau, Victor Kaupe
RPA refers to bots that automate repetitive, rulebased tasks in a business process. This paper describes general areas of application for RPA in logistics as well as two practical logistics examples. In addition, a procedure model for the implementation of RPA in logistics is presented. The paper answers the following questions: What are suitable use cases for RPA in logistics? What criteria support the selection of suitable processes? And how should an implementation guide be designed to systematically support an implementation project taking into account critical success factors?
Industrie 4.0 Management | Volume 38 | 2022 | Edition 3 | Pages 35-40
Digitale Zertfikatsverwaltung

Digitale Zertfikatsverwaltung

Anja Wilde
The Act on the Protection of Human Rights in Global Supply Chains (Supply Chain Act), which will apply from 1 January 2023, pursues the goal of tracing production and working conditions that violate human rights as well as the protection of the environment in the value creation networks. To act when grievances are identi ed, information on production and working conditions must be available transparently across supply networks. However, this goal is only possible with a digital and e cient exchange of information. The question is therefore how and under what framework conditions this exchange of information can succeed.
Industrie 4.0 Management | Volume 38 | 2022 | Edition 3 | Pages 45-47
Digitalisation of an Espresso Machine

Digitalisation of an Espresso Machine

Use of the MQTT protocol
Andreas Braun, Peter Preuss
The article investigates whether a standard portafilter espresso machine can be made IoT-capable with the help of sensors and small microcontrollers and what added value the communication protocol Message Queue Telemetry Transport Protocol (MQTT) provides.
Industrie 4.0 Management | Volume 38 | 2022 | Edition 3 | Pages 53-56
MES for Manufacturing SMEs

MES for Manufacturing SMEs

Adapted procedure model and tool for an effcient selection
Rainer Eber, Steffen Schwarzer, Daniel Miller
Manufacturing SMEs are structurally di erent from other companies and therefore have special requirments for Manufacturing Execution Systems (MES) and the associated software selection. Process models must therefore be adapted. For the identication of requirements, a systematic categorization based on existing models was performed. With the help of an existing market research platform, further selection steps were developed in order to provide a useful and easy-to-use tool for SMEs, which enables them to select efficiently sufficient MES-software according to their needs.
Industrie 4.0 Management | Volume 38 | 2022 | Edition 3 | Pages 21-24
Supporting Maintenance and Service Operations at LNG

Supporting Maintenance and Service Operations at LNG

Human-centered development and evaluation of an AR-assistance system
Hendrik Stern ORCID Icon, Michael Freitag ORCID Icon, Michael Lütjen ORCID Icon, Rieke Leder
The use of LNG propulsion in ships has significant environmental benefits but also creates chal- lenges in handling. Due to safety regulations, the maintenance of the LNG ship systems requires a high degree of reliability and accuracy. Thus, this paper deals with the development and evaluation of an AR-assistance system. The system based on an Android smartphone enables users to access maintenance instructions and manuals and supports the work process step by step through context-sensitive virtualizations. Its evaluation was conducted as a combined quantitative and qualitative user study.
Industrie 4.0 Management | Volume 38 | 2022 | Edition 2 | Pages 6-10
“Get Back to the Point or I Can‘t Help You”

“Get Back to the Point or I Can‘t Help You”

Structuring of Customer Contacts in Technical Service
Jörg Abel, Peter Ittermann, Tobias Wienzek
The market for technical services is currently undergoing a transformation that is having an impact on the business models and structures of companies in this market. This change also has consequences for the specialists at technical service providers: In addition to new technical knowledge, they have to communicate more with customers and partners in particular. These interactions are not always free of conflict and can become stressful for employees. The article shows examples of how technical service companies can improve the interaction situation of their employees with organizational measures.
Industrie 4.0 Management | Volume 38 | 2022 | Edition 2 | Pages 41-44
This Is How We Learn

This Is How We Learn

A best practice case of qualification in SMEs for Work 4.0
Marc Schwarzkopf, Susann Zeiner-Fink, Angelika C. Bullinger-Hofmann
Initiated by the digitalization, the organization of production and employees are subject to change. Innovative and digitized formats should be integrated into existing training programs. Therefore, suitable and target group-specific teaching/learning formats are needed that support participative methods and digital collaboration. For this purpose, a digital teaching and learning format for the application area of automotive engineering in SMEs was designed. This prototypical teaching/learning format was created and evaluated in an iterative process through the participation of the potential. The results show that the test subjects mainly refer to the usability criteria of DIN ISO 9241-110. Recommendations for the creation of future digital teaching and learning formats for SMEs are derived from these findings.
Industrie 4.0 Management | Volume 38 | 2022 | Edition 2 | Pages 53-57
Competence Development for Managers in the Context of Digitalization

Competence Development for Managers in the Context of Digitalization

Leadership Training in Corporate Training
Tobias Wienzek, Hendrik Lager, Claudia Suhr
In the digital transformation, managers are facing changed requirements. They are important actors in the design process of the digital transformation, for which they must change their leadership behavior and acquire the corresponding competencies. In corporate practice, it is necessary to address these issues systematically in leadership training. However, such a qualification is a major challenge for companies. The article shows demands on leadership in the digital transformation and presents an innovative procedure for the competence development of managers at a provider of professional training.
Industrie 4.0 Management | Volume 38 | 2022 | Edition 2 | Pages 15-18
Analysis of the Characteristics of Current Learning Factories

Analysis of the Characteristics of Current Learning Factories

Virtual reality as a possible answer to topical challenges
Christoph S. Zoller, Lars Harkemper, Wladimir Rempel
Learning factories offer the possibility to plan, execute and analyze the knowledge imparted in theory on realistic industrial systems. This article analyzes the potential of developing and operating a learning factory in a virtual environment. For this purpose, institutions with learning factories are surveyed regarding the challenges and desires in the operation of learning factories and the mentioned aspects are discussed with regard to their representability in Virtual Reality. The result shows that Virtual Reality positively influences a large part of the aspects and has a high potential to solve current challenges in the establishment and operation of learning factories.
Industrie 4.0 Management | Volume 38 | 2022 | Edition 2 | Pages 33-36
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