Human-centered AI

AI implementation transforms work and worker-technology relationships in industrial quality control. This paper explores how approaches to data quality and model transparency support ethical AI deployment, fostering worker agency, trust, and sustainable work design in automatic surface inspection systems (ASIS). Recurring problems like data inefficiency, variable model confidence, and limited AI expertise point to key challenges of human-centered AI: user trust, agency and responsible data management. A solution co-developed with an ASIS supplier demonstrates that the challenges extend beyond the purely technical, underscoring the value of AI design that augments human capabilities. Technical solutions such as anomaly, label error, and domain drift detection are proposed to enhance data quality and model reliability. The insights emphasize the following generalizable strategies for resilient AI integration: understanding user-reported problems through a human-AI interaction lens, ...

Integrating artificial intelligence (AI) into workplace processes promises significant efficiency gains, yet organizations face numerous ethical challenges that stakeholders are often initially unaware of—from opacity in decision-making to algorithmic bias and premature automation risks. This paper presents the design and validation of tachAId, an interactive advisory tool aimed at embedding human-centered ethical considerations into the development of AI solutions. It reports on a validation study conducted across two distinct industrial AI applications with varying AI maturity. tachAId successfully directs attention to critical ethical considerations across the AI solution lifecycle that might be overlooked in technically-focused development. However, the findings also reveal a central tension: while effective in raising awareness, the tool’s non-linear design creates significant usability challenges, indicating a user preference for more structured, linear guidance, especially ...

As part of the regional competence center humAIne, funded by the Federal Ministry of Research, Technology, and Space (BMFTR), a process was developed using co-determination dialogues to establish a common understanding of the challenges involved in the introduction of artificial intelligence (AI) between management, employees, and interest groups. Experiences from project partner companies such as Doncasters Precision Castings in Bochum GmbH (DPC) exemplify how co-determination dialogues not only help to develop legally binding regulations for manageable, operationally anchored, sustainable AI use but also initiate continuous qualification processes for all stakeholder groups in accordance with Articles 4 and 5 of the EU AI Act.

The introduction of artificial intelligence (AI) in companies poses new challenges for regulation and co-determination. Binding requirements have been in force since the 2025 EU AI Act, which must be linked nationally with the Works Constitution Act (BetrVG). The regional competence center humAine has developed a model works agreement on AI (MBV KI) in accordance with Section 77 BetrVG, which strengthens co-determination rights in companies and implements European regulations in a practical way. Flanked by co-determination dialogues, the MBV KI enables company-specific adaptation for responsible and human-centered AI use. Using selected parts of the MBV KI as examples, this article shows how a framework works agreement on AI can be designed and discusses its transferability to companies without a works council. The MBV KI presented here contributes to the sustainable, socially secure design of the digital transformation.

Artificial intelligence (AI) is changing the world of work. But how can work teams learn to use AI support in a way that delivers speed advantages and ensures consistently high quality? One possible approach is to test it in a workplace-like simulation. Trying it out under realistic conditions shows the role that critical thinking plays.

AI opens up entirely new forms of value creation, but most business model tools have not kept pace. They overlook both the strategic potential that AI holds and the ethical challenges that it introduces. This study introduces a dual-card toolkit that helps interdisciplinary teams design AI-enabled business models with built-in ethical reflection. The key insight: to harness AI responsibly, we must rethink how we innovate, starting from the business model itself.

Despite its potential, the introduction of artificial intelligence (AI) in industry is often delayed, primarily due to perceived complexity, high costs, and a lack of expertise. This article presents a modular demonstrator reference architecture that provides practical, low-cost access to industrial AI applications. Developed within a design science research approach, it specifically supports experimentation, learning, and gradual integration into existing production processes. The focus is on machine vision, implemented using cost-effective hardware and open-source software. Its applicability is demonstrated in three scenarios: quality control, chip classification, and in-company training. Initial evaluations confirm the technical feasibility, didactic relevance, and transferability to a variety of industrial contexts.

The integration of AI in Industry 4.0 is steadily increasing. Applications include both single-purpose and generative AI systems in operation practices as well as training approaches. In addition to the technical challenges posed by these systems, organizations need to assess, plan and support the organizational changes associated with technology integration.