Autor: Mathias Cuypers

The introduction of new technologies poses a major challenge, especially for small and medium-sized enterprises (SMEs). At the same time, SMEs must rise to this challenge in order to keep pace technologically and economically. Employee acceptance is an important factor in ensuring that both the introduction and the long-term use of a technology are successful. At the same time, the introduction process also has a central influence on acceptance in the long term. This article uses the implementation of collaborative robotics as an example for examining such an introduction process, identifying the key factors that influence employee acceptance and the important role played by advanced employee training. It serves to highlight how the introduction process and employee training are seamlessly interlinked.