Autor: Jörg Becker

Enterprises increasingly seek to differentiate from competitors by offering complete solutions in form of aligned goods and services. Effectively and efficiently offering such integrated solutions (also referred to as hybrid value bundles) requires an integration of production’s and service unit’s data and processes. Supporting the required data exchanges and providing novel functionality opens up new vistas for vendors of ERP systems.

Conceptual reference process models (RPM) are used as a basis for the construction of project-specific models and can be seen as best-practice or common-practice solutions of a particular scope. The project specific adaptation of RPM is usually a very complex and costly task. In recent years, different reference modelling methods have been developed that focus on increasing the efficiency of the use of RPM by providing methodical support. Integrating and applying the different concepts of these methods can accomplish these objectives.