Autor: Ina Ehnert

In the past years, people as a human resource has developed as a major factor of business success. But, access to highly qualified employees and managers is not secure because certain qualifications and committments have become absolutely scarce. Maintaining durable access to this resource therefore becomes a new strategic task and requires business organizations to adapt a Sustainable Human Resource Management (Sustainable HRM) which is systematically concerned with long-term HR measures human resource maintenance and reproduction. In this article, we explore how companies can counter proactively a potential shortage of highly-qualified employees and managers by implementing family-friendly HR practices and measures.

An integrated operational transportation planning within a freight forwarding company demands a multilevel planning process involving several stages of decision makers. Interactions among the involved autonomous workers generate conflicts. The barriers created by such conflicts should be removed in order to generate a positive emergence of the planning processes. On the basis of theoretical frames for conflict management the possibilities of coping with the conflicts arising in the freight forwarding company are introduced.