A successful digital transformation for attaining Industry 4.0, is a crucial success criterion for many companies today. The ongoing global COVID-19 pandemic has shown the need for digitalization in companies and has further accelerated this development. However, these times, companies are confronted with an uncertain order and profit situation. Thus, they need to allocate their investments purposefully. Evaluating the digital maturity by using a profound indicator system is therefore a sound basis for decision making. This paper develops such a sociotechnical KPI model along the dimensions “Strategy and Organizational Leadership”, “Digital Skills/Human Capital” as well as “Smart Process/Operations”. In the future, this model can be used for determining the digital maturity and thus, it can be applied for allocating digitalization investments.
Industrie 4.0 Management | Volume 37 | 2021 | Edition 3 | Pages 30-34 | DOI
10.30844/I40M_21-3_S30-34
