Interactive Process Oriented Management Systems | 
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Dynamische und stabile Prozesse im Unternehmen mit nachhaltiger Nutzung des organisatorischen Wissens der Mitarbeiter
| Journal | Industrie Management |
| Issue | Volume 30, 2014, Edition 2, Pages 45-48 |
| Share | Cite | Download |
Abstract
In many organizations process-oriented management systems suffer missing acceptance by employees, quick to return a verdict: no practical benefit, merely for audit trail bureaucracy, or only suited for experts on the system. This weakness can be resolved successfully by combining process-oriented quality and know-ledge management in an innovative way, enriched by principles from social media. By including useful applications and providing a consistent integration of production systems like ERP or CRM, the management system will become a valuable process portal. With the help of this portal the user can reliably navigate through the various IT solutions implemented in the organisation.
Keywords
decentralized process management, interactive management systems, Management Portal, process portal, productive quality management systems, social quality management
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Potentials: Management
