Interactive Process Oriented Management Systems | 
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Dynamische und stabile Prozesse im Unternehmen mit nachhaltiger Nutzung des organisatorischen Wissens der Mitarbeiter
| Journal | Industrie Management |
| Issue | Volume 30, 2014, Edition 2, Pages 45-48 |
| Share | Cite | Download |
Abstract
In many organizations process-oriented management systems suffer missing acceptance by employees, quick to return a verdict: no practical benefit, merely for audit trail bureaucracy, or only suited for experts on the system. This weakness can be resolved successfully by combining process-oriented quality and know-ledge management in an innovative way, enriched by principles from social media. By including useful applications and providing a consistent integration of production systems like ERP or CRM, the management system will become a valuable process portal. With the help of this portal the user can reliably navigate through the various IT solutions implemented in the organisation.
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Potentials: Management
