Instruction Manuals from the Customers and Technical Procurements Point of View

Mängel an gelieferten Betriebsanleitungen aufdecken

JournalIndustrie Management
Issue Volume 28, 2012, Edition 4, Pages 43-46
Share Cite Download

Abstract

User information for safe and efficient use must be supplied by the manufacturer or supplier along with the product. Especially when dealing with the products without appropriate instructions the user needs to be warned if there are residual risks or the expectations of the user regarding the quality or safety of the product could not be met. Technical writers write such user information but not all of them are trained and experienced to create standardized and user optimized instructions. The resources and documentation processes for the product manufacturers are not always ideal to meet the requirements. Especially, the buyer of machinery and equipment would be well advised to verify the suppliers’ documentation by conducting his own usability tests.

Keywords

Access limited

You are currently not logged in / not yet registered.

In order to download the desired file(s), you must be logged in and have an appropriate inclusive subscription. Alternatively, you can also obtain access by paying a one-off fee.

Subscription included Purchase
without 29,00 €
Digital 0,00 €
Expert 0,00 €
Professional 0,00 €

Download for one time 29,00 €

All prices include 7% VAT

After purchasing access rights, you will automatically be redirected back to this page.


Solutions: Product Development