Intense global competition, shorter product life cycles and an increasing number of variants require flexible and adaptable, but at the same time economical production and logistics systems. This requires constant replanning of factories and logistics systems. Value-adding processes are being outsourced to contract logistics providers. Contract logistics planners must respond to tenders as quickly as possible and develop a proposal with an initial planning concept and a cost estimation. Despite standardization efforts in planning, the knowledge is often only implicit at the planners. This article describes the need for support by an AI-based assistance system during the planning process and how a digital platform for such an assistance system should look like.