socio-technical system

Competence Development for Managers in the Context of Digitalization

Competence Development for Managers in the Context of Digitalization

Leadership Training in Corporate Training
Tobias Wienzek, Hendrik Lager, Claudia Suhr
In the digital transformation, managers are facing changed requirements. They are important actors in the design process of the digital transformation, for which they must change their leadership behavior and acquire the corresponding competencies. In corporate practice, it is necessary to address these issues systematically in leadership training. However, such a qualification is a major challenge for companies. The article shows demands on leadership in the digital transformation and presents an innovative procedure for the competence development of managers at a provider of professional training.
Industrie 4.0 Management | Volume 38 | 2022 | Edition 2 | Pages 15-18
Digital Assistance Systems in Technical Service

Digital Assistance Systems in Technical Service

An Empirical Consideration of the Introduction of Digital Assistance Systems
Hendrik Lager, Tobias Wienzek, Sebastian Sanski
Companies, especially SMEs, face the challenge of introducing digital technologies efficiently and as smoothly as possible. Using the introduction of a digital assistance system in technical service as an example, this article shows which challenges and problem areas arise, how they can be overcome and which factors promote a successful introduction process. In the process it is worked out how SMEs with few resources can generate a high degree of participation and acceptance. The basis is a socio-technical understanding that takes a holistic view of the overall system of people, technology and organization in the introduction process of digital technologies.
Industrie 4.0 Management | Volume 37 | 2021 | Edition 6 | Pages 57-61
Measuring Digitalization

Measuring Digitalization

A sociotechnical KPI model for the digital transformation
Felix Krol, Birgit von See, Wolfgang Kersten ORCID Icon
A successful digital transformation for attaining Industry 4.0, is a crucial success criterion for many companies today. The ongoing global COVID-19 pandemic has shown the need for digitalization in companies and has further accelerated this development. However, these times, companies are confronted with an uncertain order and profit situation. Thus, they need to allocate their investments purposefully. Evaluating the digital maturity by using a profound indicator system is therefore a sound basis for decision making. This paper develops such a sociotechnical KPI model along the dimensions “Strategy and Organizational Leadership”, “Digital Skills/Human Capital” as well as “Smart Process/Operations”. In the future, this model can be used for determining the digital maturity and thus, it can be applied for allocating digitalization investments.
Industrie 4.0 Management | Volume 37 | 2021 | Edition 3 | Pages 30-34 | DOI 10.30844/I40M_21-3_S30-34
The Views Concept as Modelling Paradigm

The Views Concept as Modelling Paradigm

Peggy Näser, Jörg Ackermann, Heiko Baum
The process design and management in inter-organisational co-operations, like production networks for example, is rising steadily in importance. These complex socio-technical systems require a holistic approach in terms of an abstract descriptive model. A convenient modelling paradigm is being introduced in the discussion below with the Views Concept which orients on projections. Following from the purpose, the construction and content of the individual views are explained. A deeper analysis of the Views Concept is provided with the planning of a production system.
Industrie Management | Volume 20 | 2004 | Edition 1 | Pages 36-39