Performance Management

Traditional budgeting often resembles a marathon full of spreadsheets, manual reconciliations and time-consuming data collection. However, modern companies need agile, data-driven solutions that allow for transparency, efficiency and strategic foresight. Digital technologies such as digital twins, dashboards and process mining initiate this possibility: they transform the budgeting process from a static set of figures to a dynamic, simulation-capable management tool. Instead of getting lost in detailed work, companies can use them to analyze processes in real time, simulate scenarios and make well-informed decisions.

Over the last two decades quality management has been shaped by a plethora of concepts for performance-focused quality design, ranging from six sigma, TQM, EFQM, Sustainable Quality Management to ISO 9000- certification and the Kano model. None of these mainstream models fully meets the requirements of navigation capacity, viability and balance. The balanced resilience concept provides a realistic approach for an integrated management of quality risks and opportunities. Establishing barriers to failure and dismantling barriers to success serve as key elements of the concept.