organizational development

Human-Centered AI-Paired Work Systems

Human-Centered AI-Paired Work Systems

Integrating GenAI and the human factor in work system theory
Katharina Hölzle ORCID Icon, Udo-Ernst Haner
The work system is the key unit of analysis within the discipline of human factors/ergonomics (HFE); it is also considered a fundamental element for value creation within other domains. Its concept is based on sociotechnical systems theory and, within HFE, it conveys a distinctly human-centered perspective. So far, work system models have focused on one or several people working within a defined setting as the only (intelligent) actors within the system. The introduction of generative artificial intelligence (genAI) into work systems, particularly as an intelligent and autonomous actor (agent) with potentially specific social abilities and personality traits, calls for reconceptualization. This article elaborates on the new requirements related to the introduction of genAI and develops a human-centered AI-paired work system model that recognizes the significantly expanded capabilities of AI-enabled collaborative social robots.
Industry 4.0 Science | Volume 41 | 2025 | Edition 5 | Pages 38-48 | DOI 10.30844/I4SE.25.5.38
Pathways to Responsible Use of AI at Work

Pathways to Responsible Use of AI at Work

An organizational change perspective
Valentin Langholf ORCID Icon, Uta Wilkens ORCID Icon, Daniel Lupp ORCID Icon, Niklas Obermann ORCID Icon
The integration of AI in Industry 4.0 is steadily increasing. Applications include both single-purpose and generative AI systems in operation practices as well as training approaches. In addition to the technical challenges posed by these systems, organizations need to assess, plan and support the organizational changes associated with technology integration.
Industry 4.0 Science | Volume 40 | 2024 | Edition 5 | Pages 58-66 | DOI 10.30844/I4SE.24.5.58
Respond to the Changing Work World with Resilience

Respond to the Changing Work World with Resilience

Operational Measures for Organizational Development
Anika Peschl, Sascha Stowasser
In times of digital transformation, it is important to counteract the associated challenges in the work world. This requires resilience and flexibility on the part of employees. Resilience has a positive effect on the health and performance of individuals. Therefore, organizations should support their employees in developing a positive attitude towards the unknown and increasing complexity, aspects that are often associated with new technologies. In this article, two exemplary corporate actions for organizational development aiming to strengthen the resilience of employees are explained.
Industrie 4.0 Management | Volume 36 | 2020 | Edition 3 | Pages 33-36
Cybernetic Innovation Management for Knowledge Intensive Organisations

Cybernetic Innovation Management for Knowledge Intensive Organisations

Alan Hansen, Florian Welter, Anja Richert, Frank Hees, Sabina Jeschke
The management of innovation activities is frequently conducted by linear process models, such as stage-gate approaches, that assume planability and controllability. Cybernetic principles offer a useful extension of such approaches by supporting an iterative and systemic management of innovation processes. In this regard, decision makers are increasingly required to broaden their linear perspective on innovation processes by analyzing and designing a working environment that fosters the innovative capability of the employees and the whole company. Thereby the exploitation of all available human, organizational and technical potentials is supported. A practice-approved tool for the diagnosis and design of an innovation fostering working environment is provided with the strategy planner innoBOOST.
Industrie Management | Volume 30 | 2014 | Edition 3 | Pages 30-34
How to Create Workplace Health?

How to Create Workplace Health?

Employee Health Management as Part of the Corporate Strategy in Industrial Enterprises
Dodo zu Knyphausen-Aufseß, Stefanie Alexandra Hülle
German employers are increasingly burdened by the costs of their employees being absent from work due to illness. At the same time, the role of human capital and thus its health has become more and more fundamental for the competitiveness of a company. Nevertheless, projects in small and medium enterprises lack strategic focus and implementation. On the basis of a case study in the automotive industry, this article introduces an evidence-based framework for integrating workplace health into the corporate strategy. It also gives recommendations for implementation through project management methods.
Industrie Management | Volume 25 | 2009 | Edition 4 | Pages 53-56