Industrie 4.0

Technicians and service operators in machine and plant engineering need more and more information to assemble the more complex products. Additional effort is necessary, when technicians have to document their work progress or report problems. One reason for this is that production is generally not integrated into the digital flow of information. Case studies from the industry show the high potential of innovative software solutions by integrating the production perfectly into the digital information flow.

There are numerous analysis methods available to support engineers working on continuous improvement projects. Digital transformation facilitates to reduce the effort for data acquisition and processing. The Institute of Production Management and Technology and the medical company Dräger have jointly developed a web application for multi-method analysis. This article describes its data structure and technology.

The economic operation of the offshore wind energy turbines is of fundamental importance for the industry. Due to the prevailing weather conditions at sea these operations require optimal plannung and control. This contribution presents the work process and information requirements of an offshore service company. Suitable industry 4.0 technologies are identified to increase information transparency for the supply chain. In conjunction with a cooperative planning and control instrument, a reliable basis of decison-making for the execution of service assignments can be provided. This constitutes a direct contribution to a reduction of operation costs for offshore service logistics.

An investigation of Industry 4.0 project examples of selected companies with a focus on possible resulting business model innovations shows that these innovations can certainly be triggered by Industry 4.0 projects. How-ever, the results of our investigation also show that the share of business model innovations with 22% out of the 158 selected companies is, however, at a rather low range. Disruptive business model innovations are mainly found in companies of the manufacturing industry. Their focus is no longer only on the production or processing of products, but also on a clear added value for the customer. In this article, these aspects are further elaborated and selected study results are presented.

Technological changes related to Industry 4.0 generate new potentials. Hence, it is important to understand which dimensions of a business model to adapt. Industry 4.0 technologies enable a company to offer new products, new services or to achieve efficiency improvements. The Industry 4.0 business model decomposition allows visualising which goal the initiative has, what the value offering is and which processes, technologies and capabilities are needed. As connectivity is a key dimension of Industry 4.0, technologies and systems are needed to connect internal and external processes.

Recently, a great number of articles, book chapters, conference proceedings, and essays have been published, concerning the fourth industrial revolution or the internet of things. Unfortunately, extent and meaning of these terms become more and more unclear. Thus, a thorough understanding is necessary. Although a lot of studies are carried out to analyze potentials and threats of implementing respective elements into business, it is essential to compare expert’s perception with existing notions. In this work, both a quantitative analysis and a qualitative analysis were undertaken to identify several factors inhibiting or stimulating a further usage, by using a TOE framework. The results of both the survey and the interviews with several experts are explained in detail, and summed up into a statement of future prospects.

One ear on the phone while checking e-mails and revising a text at the same time - that’s life today in many offices all over the world. Constant digital change makes great demands of companies and their staff. People are expected to be available 24/7 while multi-tasking and coping with high noise levels in open-plan offices as well as dealing with constant disruptions in the work process. Together with working on-call or on-demand, these are just some of the challenges and tasks that have to be managed. How can staff continue to be efficient and productive despite all these and more changes to the working world? Are companies prepared for the demands of the digital age? Which adjustments will they have to make to protect staff from excessive demands on the one hand, while boosting efficiency and productivity on the other?

Against the background of latest developments such as Cyber-Physical Systems and Internet of Things, manufacturers need to adapt their business models. This digital transformation is often associated with implementation challenges, even for market leaders. It will require further efforts and time before customers will benefit from these new trends. This article highlights the implementation reality in German and Swiss mechanical engineering companies, based on a multi-case study with examples from pharma, packaging and construction industry.

With the industrial internet the digitization of communication processes receives a new impulse. By application of social networks within firms, the collaboration of and knowledge transfer between workers can be supported and rationalized. This paper focuses on Enterprise Social Networks and discusses the challenges and opportunities when implementing these digital communication tools. On basis of a real world case study we illustrate some good practices.

The advancing digitization leads to new possibilities for the design and digital support of business processes. In particular, non-R&D-intensive, mostly small and medium-sized enterprises, face great challenges in realizing these potentials. In the context of this article, various application scenarios are outlined. A detailed example of a non-R&D-intensive company shows how the procurement can be supported by the analysis and forecasting of relevant data, e.g. process data or the availability and costs of components, as well as the creation of the offer.