This study explores experience-based error management on the basis of 23 participating companies. This study aims to identify essential criteria for effective error management in production. For this purpose, a comprehensive questionnaire was created, featuring 77 questions across eight key topics, including error culture, documentation, root cause analysis and software-supported knowledge management. The following analysis highlights both positive and negative measures, providing specific recommendations to optimize experience-based error management.
Industry 4.0 Science | Volume 41 | Edition 2 | Pages 38-45