Autor: Volker Gruhn

Digital transformation leaves only a few aspects of the relationship between customers and companies unaffected. This also applies to payment flows that stream between parties. Goods and services, which are fundamentally changing under the influence of the new technical possibilities, are also sold and bought differently. For the systematic search of new possibilities to monetarise own offers, the so-called Objects of Revenue are suitable. These are objects within the company, which are directly linked with or are able to be linked to payment flows.

Cyber-Physical Systems - the close connection of digital systems and models with subjects and processes of the real world - can work independently and flexibly in processes. This ability enables companies to improve existing processes or to create new ones. The smart behaviour of CPS is based on their characteristics. CPS are flexible, autonomous, mobile and context-sensitive.

The digital transformation is currently one of the defining topics in public discourse. New technical developments are making new services and new business models possible, though they also entail new challenges. In order to recognize and take advantage of the opportunities offered by digital transformation, it is necessary for corporate decision-makers to first understand the fundamental relationships that exist between technologies, data and customers. Only then experts are able to build on this understanding to develop new products and services. Such projects require more than just IT expertise. For the project to succeed, it is crucial that the IT and specialist divisions work together on this development. In order for the collaboration to succeed in spite of all the differences between the divisions’ remits, those in charge should ensure that the project environment is one in which all participants are able to interact on an equal footing and understand one another. The ...