RPA refers to bots that automate repetitive, rulebased tasks in a business process. This paper describes general areas of application for RPA in logistics as well as two practical logistics examples. In addition, a procedure model for the implementation of RPA in logistics is presented. The paper answers the following questions: What are suitable use cases for RPA in logistics? What criteria support the selection of suitable processes? And how should an implementation guide be designed to systematically support an implementation project taking into account critical success factors?
