Business losses by industrial counterfeiting and product piracy are versatile and substantial. It is a matter of concern for any industry sector [1]. For capital goods manufacturers, almost two of three businesses have already been struck by piracy [2, 3]. Effective countermeasures are, however, not only an issue during product development and production, but require also special consideration in after sales life cycle phases. Thus, PiratPro (www.piratpro.de) aims at holistic concepts that integrate service processes and technical countermeasures into “copy-proof” product bundles.
