This article gives an answer to the question whether the simulation of business processes, which usually is a one-time activity, is a tool that can be used for a permanent analysis of business procedures. It could then be used as an indicator for necessary organisational changes and for possible optimisation. Furthermore an intuitive user interface will be introduced, which allows to leave the adjustment of the model to the worker inexperienced with concerns of simulation.
Industrie Management | Volume 20 | 2004 | Edition 3 | Pages 63-66
