Planning teams are faced with increasing demands concerning their work. The variety of products, globalization, agility or sustainable manufacturing leads to increasingly complex planning processes. Furthermore, planning teams are distributed around the globe and are affected by a growing number of communication interfaces. Building upon this, this paper introduces a particular serious play method. The method intends to improve communication in planning teams and to support knowledge work in general. Furthermore, it tries to foster close collaboration among the planning team members using an interdisciplinary workshop setting and intense communication. Two case studies are utilized to validate the method’s supporting functions. The findings indicate that the method supports communication and knowledge work. Nonetheless, furthermore research is necessary to determine quantitative effects and additional application scenarios.
