Since assembly represents the last stage of the production process before the finished parts are delivered to the end user, it poses high demands on flexibility. By offering service-based business models, producers of assembly systems can support their customers and contribute to a productive and highly flexible assembly process. Particularly deployment of temporary workers conduces to a high level of flexibility. Nevertheless, before implementing a new business concept, advantages and disadvantages of employing temporary workers need to be compared to benefits and drawbacks of the allocation of permanent employees. This article offers decision support for producers of assembly systems and for their customers as well.
