Autor: Helmut Baumgarten

Constant business change and shortcomings in logistics systems implementation require more efficient methods and instruments for translating new logistics concepts and technologies into daily operations of organizations. In the scope of process-oriented implementation management a new controlling approach is pointed out, which merges the factors of success and potential barriers in today’s business practice. With a specific Balanced-Implementation-Scorecard project managers are thus given an innovative instrument qualified for precisely intervening in and controlling the whole process of logistics modernisation to increase the efficiency of their implementation.

Nowadays, logistics is seen as a strategic management instrument in order to gain and sustain competitive advantages. New information and communication technologies have substantially changed the way value chains are designed and managed. The research center InterVal analyses internet technologies in the context of supply chain collaboration. One focus is on the evaluation of appropriate management concepts and related investments in technologies.

A growing number of companies is focussing on their core competencies which leads to an increasing disintegration of existing value chains. Thus competition takes place not only between companies but also between networks of companies. Within global supply networks companies are intensifying their cooperation with suppliers and customers which creates expanded demand for knowledge exchange among the participating business partners. The management of knowledge as a re-source has to be considered as one of the most important success factors and competitive advantage in an intensified complex and dynamic environment.