Autor: Harald Voigt

Knowledge management around projects has been supported for a long time by a host of software applications. But still the knowledge exchange between organisation and projects is weak throughout the project cycle: from project inception where company knowledge is ignored to transfer of results to the dump of collective company data. Social media bring about a sense of communication which may help to solve some of these problems - if it can be successfully implemented. We explore how SharePoint can be employed to enhance the knowledge transfer between organisations and their projects.

For many years now, it is a widespread goal of knowledge management to employ knowledge as a resource: Projects aim - but often fail - at optimising processes of generating, distributing, and applying knowledge. This can be attributed in many cases to (one of) three causes: - The basic difference between “knowledge” and “data” is misunderstood - The benefit of knowledge management seems to be regarded as inevitable, while it is not defined as a tangible goal - Projects focus on ideal concepts and processes, losing contact with organisational realities We show how to avoid those pitfalls, how to identify the potential of knowledge management and how to realise it.