The advancing digitization leads to new possibilities for the design and digital support of business processes. In particular, non-R&D-intensive, mostly small and medium-sized enterprises, face great challenges in realizing these potentials. In the context of this article, various application scenarios are outlined. A detailed example of a non-R&D-intensive company shows how the procurement can be supported by the analysis and forecasting of relevant data, e.g. process data or the availability and costs of components, as well as the creation of the offer.