The development of Industry 4.0 changes the role of humans in operations systems. In sociotechnical systems, there is ongoing interaction between humans and technology, impacting human life and work. However, human factors are broadly ignored in research on Industry 4.0 technologies and implementation. In this work, a process model is described that supports the evaluation of the impact of a technology implementation on human factors and performance indicators. This can avoid negative consequences for employees as well as phantom profits and can contribute to a successful digital transformation.
Industrie 4.0 Management | Volume 37 | 2021 | Edition 3 | Pages 45-48 | DOI
10.30844/I40M_21-3_S45-48
