To an increasing degree process stability and documentation gain in importance on manual workstations because of the demand to lot size 1 and the duty of flexibility. To ensure efficiency increase regarding to harder quality guidelines, the flow of information to the worker and back have to be optimised and realised resistant against failures and information loss. The use of multi-medial, IT-based worker information systems to assist workers conducting their tasks and to enable a backflow of relevant information like quality data, waste quantities etc. with current technical methods offers a possible solution.
