Collaborative Augmented Reality | 
|
Discussions of Individual Customer Change Requests at a Great Distance
| Journal | Industrie 4.0 Management |
| Issue | Volume 33, 2017, Edition 5, Pages 49-52 |
| Share | Cite | Download |
Abstract
Due to the high competition on the world market, companies look for unique characteristics for their products. One opportunity is to establish a closer relationship to the customer by giving him the possibility to make last-minute change requests. This approach provides a possibility to discuss such a request at a great distance via Augmented Reality. The objective is to evaluate its feasibility and its costs on short notice and in cooperation with the customer.
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