Knowledge Management for Small and Medium Sized Enterprises | 
|
A Business Process Oriented Approach
| Journal | Industrie Management |
| Issue | Volume 27, 2011, Edition 4, Pages 31-34 |
| Share | Cite | Download |
Abstract
The handling of customer-individual requirements, product variants and a worldwide market requires the professionalization of knowledge-intense processes. Small and Medium sized Enterprises (SME) often have excellent individual competencies, but lack a systematic management of the associated knowledge. IT-solutions for Knowledge Management in SMEs provide limited functionalities and are thus rarely used. Therefore, a need exists for the business process oriented approach for Knowledge Management in SMEs, featured in this article. Implemented in a portal for information management, it supports optimization of knowledge-intense processes.
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Potentials: Management
Solutions: Process Management
