Requirements for Quality Management Systems in Dynamic Enterprise Networks

Demanding customer requirements have led to the situation where products are realised in Dynamic Enterprise Networks by different cooperating companies. In an extreme case such networks exist only for one specific customer order. Such temporary and dynamic organisation forms also make new demands on Quality Management (QM) approaches. Existing QM practices mostly focus on assuring and improving quality of standardised processes inside single companies or long-term relations between business partners in supply chains. This paper discusses in particular the requirements for Quality Management Systems following the DIN EN ISO 9001 in Dynamic Enterprise Networks.