product service system

Data as Basis for Business Models

Data as Basis for Business Models

Recommendations for Competitive Predictive Maintenance Business Models
Sven Seidenstricker, Saskia Ramm, Barbara Dinter
The combination of product service systems and big data requires a change in the existing, traditional business models and a repositioning of the companies. Since these changes are often a challenge, this article uses the example of predictive maintenance to present the influences of big data and product service systems on the business models of medium-sized companies in mechanical and plant engineering. Based on a systematic literature review in combination with expert interviews, numerous practical business model implications were obtained, providing sound guidance for industry representatives.
Industrie 4.0 Management | Volume 38 | 2022 | Edition 6 | Pages 33-36 | DOI 10.30844/IM_22-6_33-36
Smart Service Lifecycle Management

Smart Service Lifecycle Management

Rahmenkonzept und Anwendungsfall
Mike Freitag, Stefan Wiesner
The growing amount of available data due to the digitalization of value creation is accelerating the transformation of manufacturing industries into providers of customer-oriented services. Smart services, currently the most highly developed level of data-based digital services to complement physical products for specific customer expectations, are an example of this. However, the analysis of expert interviews as well as of use cases from business practice shows that the knowledge of how such smart services can be developed is still rudimentary. This article presents a framework for Smart Service Lifecycle Management that supports the systematic development of Smart Services, taking into account business models and the value network. The framework concept will be implemented and validated based on an application example from the textile industry.
Industrie 4.0 Management | Volume 35 | 2019 | Edition 5 | Pages 35-39 | DOI 10.30844/I40M_19-5_S35-39
An Approach to the Design of Technical Product Service Systems

An Approach to the Design of Technical Product Service Systems

Jan C. Aurich, Christian Fuchs, Peter Barbian
In today’s competitive environment, product enhancing technical services (service products) are increasingly perceived as success factors in the production industry. Consequentially, there is a need for practically oriented models for systematic service product design. This paper defines service products and describes their functions and corresponding design dimensions. Furthermore, a recently developed phase model for systematic service product design is introduced, based on which an approach for the design of technical product service systems is presented. The approach aims at exploiting the largely unused potentials of the distribution and service network partners with which many production companies work together.
Industrie Management | Volume 20 | 2004 | Edition 5 | Pages 13-16