The increasing product variety and complexity is a problem which, more or less pronounced, applies almost every company. The output quantity remains below the actual level, the effort in the quotation and order processing is higher than necessary, and the customer satisfaction with the delivery reliability could be better. Intuitively, these companies often know why that is. The complexity of processes and changing bottlenecks hide the view of the solution. To counteract this, all business areas are looking for intelligent and effective methods. The hurdle is to meet customer requirements without increasing the internal complexity and costs, to act lean, flexible and value-oriented.
