Organisation

The increasing individualization of the customer needs and through this the rising number of product variants led to higher complexity in almost all enterprise processes. Customers are served by new products, in partly new markets and whatever a customer wishes is also taken into account. Over the time the product complexity increases more and more in the business fields and gets almost incalculable. Procedures are necessary, which are able to distinguish economic and not economic variants and provide a lasting guarantee of an optimal diversity of variants.

For an efficient implementation of technical product changes, industrial companies need to use a goal-oriented procedure as well as an effective application of already existing knowledge about previous product changes. Mostly, product changes are implemented by using standardised workflows, which are controlled and documented by common workflow-management-systems. The administration effort of these systems often causes delayed implementation of product changes. In this context companies try to optimise the product change process by implementing new application systems and by integrating existing isolated applications in these systems. The organisation of subgroups, who finally implement the product change, is often neglected. Thereby, the development of new approaches in this area may close the gaps in order to make knowledge available.

Industrial companies as well as small and medium sized enterprises engage themselves more and more in international production networks. Each networkpartner aims on building and maintaining business relationships to the best partner for any specific task. This leads to an increasing amount of goods being transported from partner to partner and leads to an immense logistics effort. These logistics tasks are responsible for major cost blocks in most companies. Organisations will have to react to the increasing demand for on time delivery with organisational as well as technological solutions to maintain their competitive advantage.