order management

The advancing digitization leads to new possibilities for the design and digital support of business processes. In particular, non-R&D-intensive, mostly small and medium-sized enterprises, face great challenges in realizing these potentials. In the context of this article, various application scenarios are outlined. A detailed example of a non-R&D-intensive company shows how the procurement can be supported by the analysis and forecasting of relevant data, e.g. process data or the availability and costs of components, as well as the creation of the offer.

European companies which are producing on customers demand, have to face a highly turbulent competitive environment. The main challenges are short production cycles, high customer requirements, globalisation as well as competitors from developing countries. A solution to the resulting high dynamic and complexity are cooperative management approaches like supply chain management and the set up of specific flexibility potentials.