operational logistics

The paper analyzes the improvement of resilience in logistics in contrast to lean management. First, possible success factors of resilience will be identified, including agility, redundancy in the form of capacity reserves, process transparency, management of personnel and risk, supply chain management and the formation of liquidity reserves. Eight face-to-face interviews with leading logistics companies will be conducted to examine these success factors. The aim is to identify best practice approaches for improving resilience and to examine possible conflicts of objectives with lean management.